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Dominick Fair

Chief Technology Officer

A Glimpse Into the Web of IT Services

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Happy Hallows Eve United States. Don’t let the future of tech give you a scare. Did you know that our nation has the most advanced information technology (IT) service industry around the globe? The US accounts for more than 40 percent of the global IT market, and the industry is continually growing into a monster mash as the world continues to digitalize. 

With that being said, the IT industry is a highly competitive market that requires small- and medium-sized IT businesses to put themselves above the rest. These days, IT companies have to offer a number of IT services that other companies are looking for. Let’s take a look at what kinds of services new and emerging IT business have to offer. Or will they be doomed from the start? Muah haha.

So, what kind of services can an IT business offer? Keep reading to learn more about the many ways an IT company can service other businesses.

Managed IT Services

Many IT providers offer managed IT services, which basically means they continuously work with businesses, instead of only working with them when a major problem arises. By offering managed IT services, companies regularly work with businesses to maintain their systems.

This is beneficial for an IT business because they’ll be paid regularly instead of relying on only being called when something goes wrong. It also benefits businesses because a managed IT provider works to prevent major problems from arising in the first place and gives them around-the-clock IT services. 

Network and Hardware Setup

IT companies can offer network and hardware setup services, which is ideal for new small businesses. Most people without IT knowledge don’t know how to set up a network properly, and an IT company can ensure that it’s set up quickly and without any gremlins. 

This is an excellent service to offer as it allows an IT company to develop a relationship with a business from the get-go. If an IT company doesn’t provide network setup as a service, they may be missing out on a big pool of startup businesses.

Database Management

A company’s database includes a ton of important stored information, such as employee and customer information, sales, and finances. 

An IT company that offers database management will organize the database to optimize performance, ensure compliance, and strengthen the security of the database.

On-Demand IT

On-demand IT differs from managed IT in that a business will pay an IT company only when problems arise. The IT company will not be paid regularly and won’t perform general maintenance and regular services for a companies system. 

Instead, a business will only utilize the IT company when something goes wrong with the system. This can save a business money if they don’t foresee a lot of IT issues, but it can also be risky as there won’t be any preventive IT services offered.

Network Security

Did you know that half of all cyber-attacks haunt small businesses? That’s why network security is such an essential service that IT companies can offer. 

You don’t want to wait until it’s too late to respond to a cyber-attack mate. You can end up losing all of your data, including private consumer and employee information. 

With an IT company that offers the ongoing network security, they will work to protect your network and keep cybercriminals out of your system. They can also stop a cyber-attack before the damage becomes severe. 

Office 365 Services

Office 365 cloud services allow a company to access and collaborate on information from anywhere. This is an excellent service for companies that have remote workers or employees that are often traveling for business.

Here are some of the benefits of Office 365:

  • Accessible from everywhere
  • Improved communication with clients and colleagues
  • 1TB of storage
  • Ability to collaborate remotely

Some IT companies offer this service and will set up Office 365 and manage it do you won’t have to.

Data Storage

IT companies can offer storage options for individuals and for companies, which includes cloud storage and on-site data storage. 

An IT company can ensure that your stored data is safe and easily accessed by your business when it needs to be.

Hardware Repair

Some IT companies offer computer repair to their clients. This service requires an IT company to be local to their clients, but it’s a surefire service to provide if an IT company has local clients. And the statement works vis-versa here muggles and warlocks. Stick with a local IT company for better protection on the web. 

Some of the things you can offer repairs for include:

  • Computers
  • Motherboards
  • Graphic cards

Hardware can break unexpectedly, and businesses want to know that they can have their IT company on-call to fix anything that breaks so they can get back to work.

Cloud Computing

Cloud computing involves any IT service that is held over the internet or a dedicated cloud network-spooky.

This means that an IT company can create a type of software that is delivered electronically to their clients. Real face to face value matters, as tech issues can feel complex. Either through a one-time payment or through a membership fee.

Some features that cloud computing may offer, include:

  • Hosted cloud backups
  • File hosting
  • Cloud load balancing
  • Monitoring
  • Hosted virtual servers
  • Hosted disaster recovery

Cloud computing provides the opportunity for remote access and mobility, which is essential for many virtual businesses.

Disaster Recovery

Network horrors are sometimes entirely unavoidable, even with the best IT company. That’s why disaster recovery is such an essential service for IT companies to offer their clients. With a disaster recovery plan, an IT company can reduce damage and get your servers back up and running more quickly.

Some features of a disaster recovery service include:

  • Disaster recovery audit
  • Preventative strategies
  • Immediate incident response
  • Plan maintenance and updates

By offering disaster recovery, IT companies can give clients confidence in knowing that they are in good hands in case of a Hallow’s Eve night.

Take Advantage of These IT Services

IT companies do more than fix hardware or network problems. They can help prevent issues from ever arising in the first place, which is a magical time saver for any business.

Don’t fall for a trick, when you’re in for a treat this October.

Search local for a managed IT provider (and watch out for the vampires). Contact us today to learn about what we can offer your business.

Dominick Fair

Chief Technology Officer

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