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Managed IT Services

Managed IT with engineers on call 24/7

We run your help desk, security, patching and monitoring for one flat price per device. Plans start at $35 per device a month, with no commitment and a 60-day risk-free trial.

  • U.S.-based help desk, Mac and PC
  • SentinelOne EDR on every device
  • 4-hour response SLA
  • No commitment required
  • Serving the DMV Since 2012
  • Google 5.0 out of 5
  • Clutch Excellent 5.0
  • 60-Day Risk-Free Trial

Price your IT in three taps

Per month

1. Computers and laptops

2. Servers

3. Office networks

Plan level

Your plan

Business Plus

$2,475/mo

  • Computers25 × $75
  • Servers1 × $400
  • Networks1 × $200

Everything in Starter, plus Sentinel MDR, monthly health reports, phishing training and 15 min priority support.

Estimate before tax. 5-device minimum. Final price after a free assessment.

Trusted Partners

  • UniFi logo
  • Rhombus logo
  • Cisco logo
  • SentinelOne logo
  • Microsoft logo
  • OpenAI logo
  • Claude logo

Break-fix vs. managed IT

Paying by the hour when things break costs more than it looks. Switch views to see what managed IT changes.

6 gaps, reactive0 gaps, proactive

ProblemsFixed after they stop work.Caught early by 24/7 monitoring.
AfterBefore
CostHourly bills that spike.One flat monthly rate.
SpikyFlat
ResponseWhenever a tech is free.4 hours in business hours, guaranteed.
Unknown4 hours
SecurityAntivirus and hope.SentinelOne on every device.
BasicProtected
BackupsNot sure they work.Restore testing on a schedule.
UntestedTested
StrategyNobody owns it.Quarterly vCIO reviews.
NonePlanned

Illustration of common gaps with break-fix IT, not a customer report.Book a free assessment

Compare plans

Every plan, line by line

Pick a level for each device type. You can mix levels across computers, servers and networks.

Employee plansEconomy$35 per device/moBusiness Starter$50 per device/moBusiness Plus$75 per device/moBusiness Pro$100 per device/moEnterprise$125 per device/mo
24/7 help desk, Mac and PCIncludedIncludedIncludedIncludedIncluded
4-hour response SLAIncludedIncludedIncludedIncludedIncluded
SPARTAN agent monitoringIncludedIncludedIncludedIncludedIncluded
OS patching and updatesIncludedIncludedIncludedIncludedIncluded
Ransomware protectionIncludedIncludedIncludedIncludedIncluded
Remote control accessIncludedIncludedIncludedIncludedIncluded
SentinelOne antivirusEDREDRMDRMDRMDR
Software inventory tracking–IncludedIncludedIncludedIncluded
On-site technicians–IncludedIncludedIncludedIncluded
Hardware asset management–IncludedIncludedIncludedIncluded
Monthly health reports––IncludedIncludedIncluded
Phishing simulation and training––IncludedIncludedIncluded
Priority support time––15 min30 min1 hour
Dark web monitoring–––IncludedIncluded
Mobile device management–––IncludedIncluded
Backup and recovery––––Included
Server plansEconomy$200 per server/moBusiness Starter$300 per server/moBusiness Plus$400 per server/moBusiness Pro$500 per server/moEnterprise$600 per server/mo
SPARTAN agent monitoringIncludedIncludedIncludedIncludedIncluded
On-site techniciansIncludedIncludedIncludedIncludedIncluded
24/7 help deskIncludedIncludedIncludedIncludedIncluded
4-hour response SLAIncludedIncludedIncludedIncludedIncluded
OS patching and updatesIncludedIncludedIncludedIncludedIncluded
Ransomware protectionIncludedIncludedIncludedIncludedIncluded
Remote control accessIncludedIncludedIncludedIncludedIncluded
SentinelOne antivirusEDRMDRMDRMDRMDR
Priority support time–1 hour2 hours3 hours4 hours
Daily server backups––IncludedIncludedIncluded
Performance optimization––IncludedIncludedIncluded
Security hardening and audits––IncludedIncludedIncluded
Virtual machine management–––IncludedIncluded
Database management–––IncludedIncluded
Network plansEconomy$30 per location/moBusiness Starter$150 per location/moBusiness Plus$200 per location/moBusiness Pro$300 per location/moEnterprise$400 per location/mo
Firewall management and monitoringIncludedIncludedIncludedIncludedIncluded
Network device monitoringIncludedIncludedIncludedIncludedIncluded
24/7 help deskIncludedIncludedIncludedIncludedIncluded
4-hour response SLA–IncludedIncludedIncludedIncluded
On-site technicians–IncludedIncludedIncludedIncluded
Uptime monitoring and alerts–IncludedIncludedIncludedIncluded
IPS intrusion prevention–IncludedIncludedIncludedIncluded
Firmware updates and patching–IncludedIncludedIncludedIncluded
Wireless network management–IncludedIncludedIncludedIncluded
Configuration backups–IncludedIncludedIncludedIncluded
Network performance analysis––IncludedIncludedIncluded
VLAN management and segmentation––IncludedIncludedIncluded
VPN configuration and support––IncludedIncludedIncluded
Traffic flow analysis––IncludedIncludedIncluded
Network security audits–––IncludedIncluded
Priority support time––15 min30 min1 hour

Prices per month, before tax. Employee plans have a 5-device minimum. Every plan starts with a 60-day risk-free trial and no commitment.

Hire or partner

One IT hire, or a whole team

Here is what 25 computers on Business Plus cost next to one in-house IT generalist.

One in-house IT generalist

$70,000 to $100,000+a year in salary and benefits in DC, MD and VA

  • One person and one skill set
  • No coverage on nights, weekends or PTO
  • Security tools bought separately
SADOS Business Plus, 25 computers

$1,875 a month$22,500 a year, no commitment

  • A U.S.-based team on call 24/7
  • Sentinel MDR, phishing training and on-site techs
  • 60-day risk-free trial

Salary range from our pricing FAQ for the DC, MD and VA region. SADOS price uses the Business Plus rate of $75 per computer.

Your first 30 days

Moving to managed IT should not feel like a second job.

  1. 1

    Discovery call

    We learn your setup, your pain points and your goals.

  2. 2

    Assessment

    Engineers document your systems, network, users and security.

  3. 3

    Onboarding

    Tools deployed, endpoints moved to SentinelOne, monitoring on. Most finish in two weeks.

  4. 4

    Ongoing support

    Your team calls or tickets anytime, with quarterly reviews.

It felt like a real partnership from the very start.
SADOS managed customer

5.0 out of 5

Rated on Google and Clutch.

Read Our Reviews

Managed IT Services questions

Straight answers on pricing, response times and getting started.

Still unsure? Talk to an engineer

How much does managed IT cost?

Employee plans start at $35 per device per month with a 5-device minimum, servers at $200 per server and office networks at $30 per location. Use the plan builder above for an estimate, and we confirm the price after a free assessment.

What is included in every plan?

Every plan includes a U.S.-based 24/7 help desk, a 4-hour response SLA, SentinelOne EDR, ransomware protection, OS patching, remote support and SPARTAN monitoring. Higher tiers add on-site technicians, Sentinel MDR, phishing training, dark web monitoring and backup and recovery.

What is the difference between managed IT and break-fix?

Break-fix means you call someone when something breaks and pay by the hour. Managed IT is continuous monitoring, maintenance and support for a flat monthly fee, so problems get caught before they cause downtime.

How quickly do you respond?

Our guaranteed response time is 4 hours during business hours, 8 hours on nights and weekends and 12 hours on holidays. Most tickets get a response well inside that window.

Do we need a contract?

No commitment is required. Every engagement starts with an IT Service Agreement and a Statement of Work that set scope and pricing, and every plan begins with a 60-day risk-free trial.

Can you support several office locations?

Yes. Every site gets centralized monitoring, the same policies and the same service level, whether offices share a metro or span states.

What areas do you serve?

Washington DC, Maryland, Virginia, Florida, Texas and California. Most support is remote, and on-site help is coordinated by location.

What happens during onboarding?

We document your environment, deploy monitoring and security, move endpoints to SentinelOne, set up backups and introduce your team to the help desk. Most onboardings finish within two weeks.

Put a full IT team to work

Plans from $35 per device. No commitment and a 60-day risk-free trial on every plan.

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