Jon Granados
Jon Granados More Posts
CEO · 41 posts
5 years ago
VoIP how-to's: Configuring and accessing voicemail via phone
VoIP how-to's: Configuring and accessing voicemail via phone

To initially set up voicemail, press the “message” key on your phone (or dial * and ext. number if you have a poly 301 or 320), and enter your password, which by default matches your extension number. At this point, you will be guided through the process of a first time set-up. Follow the prompts to set up your name, greetings, and new password. You should change your password when prompted to something other then your extension. If you leave your ext. number as your password, each time you access your VM box, you will hear the set up wizard again, so we highly recommend changing it. Also, your name that you record in the mailbox will be the same recording callers here when they access the Company Directory and Find Me feature.

Checking your voicemail from phone on site
1. Press the Messages Button, or dial *(star) and your ext.#
2. Enter your password + “#” (Default is your extension number)
3. Follow the prompts


1. new/old messages ( *-asterisk=rewind; #=fast fwd. )
2. change folders
3. advanced options
1. leave msg. for another user
*. return to main menu

0. mailbox options
1. record unavailable greeting
2. record busy greeting
3. record name
4. record temporary greeting
5. change password
*. return to main menu
*. help
#. exit

Mailbox Options after listening to a message:
3. advanced options
1. send reply
3. hear envelope (date/time, phone number of caller)
5. leave msg. for another user
*. return to main menu
5. repeat current msg.
6. play next msg.
7. delete
8. forward to another user
9. save to folder
0. new
1. old
2. work
3. family
4. friends
*. help
#. exit

Checking Voicemail Remotely ( For this option to work your calls must go directly to an auto attendant)

1. Call main number, at main auto attendant press “#” (Or option configured for Voice mail)
2. When you hear the prompt enter your box number
3. When you hear the prompt Enter your password + “#”
4. Follow the voice mail menu prompts

Jon Granados
Jon Granados
CEO · 41 posts
5 years ago
Jonathan Granados is the Chief Executive Officer at SADOS. Jon owes his success to a ladder of visible clients throughout his career in IT and network security. He's worked with clients from Spotify to the Department of Defense, and has a proven track record to getting the job done.

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SADOS’ willingness to provide immediate support during a dire time was a godsend. Their team is not only genuinely invested in the success of their customers, but also highly qualified and more willing to do what it takes to provide a broad range of IT support services compared to others. They genuinely care about my business. All the other vendors I spoke to only offered to set up an appointment and wanted to discuss pricing right away. SADOS was the only company willing to do what needed to be done right away without hesitation. is now where it needs to be thanks to SADOS.

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Direction Inc.