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Jon Granados
Jon Granados More Posts
CEO · 33 posts
4 weeks ago
IT Support Services Every Small Business Needs
IT Support Services Every Small Business Needs

Most small businesses are still working their way up the limited funding ladder. We get it. It’s challenging to make decisions when it comes to allocating spending allowances. 

One area that lots of small businesses tend to cross off the list is IT support services.

While it’s easy to push technical support aside as an unnecessary luxury, neglecting IT support in a business can affect the company from skyrocketing into the future.

Every business nowadays relies on computer systems and networks to conduct and maintain day-to-day operations. Without strong IT support, your business is not only missing out but is vulnerable too.

Want to know the IT support services every business can benefit from? Scroll on.

Solution Implementation

If you’re not too familiar with tech and IT, you may first be wondering, ‘what are IT services?’

IT services are the application of business and technical assistance to help companies improve efficiency, protection, and productivity within the workforce.

One of the primary services IT consultants can assist with is the implementation of solutions.

In any company, new solutions are required for installation within the business. These can include new hardware, data processing programs, computer security, and network management options, to name a few.

Many solutions are complicated to install and need help and knowledge from an IT professional. If you don’t know what solutions to use to benefit your company, IT consultants can assist you with the best options. And surprisingly IT solutions won’t cost you an arm and a leg. 

After all, many small business owners are unaware of the plethora of hardware and software options available and which are most suitable for their company. With help from a professional, you can be informed of the newer and more modern technologies available.

An IT professional can help install the right software, so you don’t have to.

System Maintenance

This leads us to the next essential service support specialists offer – system maintenance.

It’s all fine and dandy having your infrastructure installed, but to keep it working well it requires maintenance help from a professional.

While business owners and their employees can update the software when necessary, the company should have an IT professional managing and maintaining the computer system.

Unfortunately, technology doesn’t always run as we hope, and sometimes our computer systems can leave us with downtime. Whether there’s a sudden server crash, an office router problem, or an issue with emails going offline, any business should have a tech team on-hand to solve the problem.

A big problem with the computer system and network can increase downtime. This is especially if you don’t know how long it will be until you can reach professional help. With staff unable to work for hours, think of all the time wasted.

Better invest in an IT support specialist or team that you can contact at any time to help you with any issues. A good team will be quick and responsive, leaving you with as little downtime as possible in the company.

For an efficient tech team, look for a company that you can contact via various means, such as online chat, email, and telephone. That means no matter how big or small your problem- you receive instant advice.

Avoid hiring help that offers opening tickets, have a wait-time when you raise an issue, or are difficult to get hold of. While these companies may be hectic, you’re unlikely to have problems solved in good time.

Having the appropriate technology that’s in place and is up to date is crucial for stability, productivity, and growth in any modern company.

Security

This service alone is enough to warrant hiring IT tech support.

Hackers are widespread, and it’s not a question of it, but when your company will be targeted. Without the help of professional tech support, any business is vulnerable to breaches. If an attack is successful, this can lead to money and data loss, legal issues, and a damaged reputation of your brand. It’s a lot to lose, right?

IT support companies understand how vital business data is. That’s why protecting it by installing the best quality security solutions and software is a priority.

Cyber threats and attacks are prevalent, and IT professionals deal with this by creating efficient prevention and action strategies in case a hacker does attack.

Malware and hacking techniques are evolving and improving their strategies. IT professionals and anti-malware companies keep up to date with this, offering new and stronger prevention strategies to combat hackers.

So, while you can opt for a cheap antivirus solution, it’s unlikely to protect your computer system and data completely.

While it’s easy to assume that hackers concentrate on big-brand companies and government institutions, this isn’t the case. Scammers are aware that many small businesses don’t offer strong and robust security methods and see them as an easy target.

They know that many small business owners lack an understanding of the threats, or feel that a quality security system is too pricey. Don’t be one of those business owners – make a choice to protect your data and company.

With the help of a technical support specialist or team, your data can be safely backed up and stored. That means in the worst-case scenario of a successful cyber attack- you haven’t lost your precious data.

Ready to Invest In IT Support Services?

Hiring IT support services the right move for small businesses. In modern-day life, IT has become a central foundation for the smooth running of businesses in every field. Just like your customers need your business, your business needs IT support. Let’s meet in the middle.

For a free consultation on how we can help your company launch forward with IT, contact us today.

Jon Granados
Jon Granados
CEO · 33 posts
4 weeks ago
Jonathan Granados is the Chief Executive Officer at SADOS. Jon owes his success to a ladder of visible clients throughout his career in IT and network security. He's worked with clients from Spotify to the Department of Defense, and has a proven track record to getting the job done.

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What Customers Say
It's about more than technology, it's about a dedication to building impactful relationships
Ready for anything, we provide dependable IT support, both on site and remote through our 24/7 help desk and chat support. We maximize workforce potential in companies of all sizes - building success stories through true relationships with each and every one of our clients.

After having many internet/wi-fi and phone issues for years at our office, SADOS has resolved them and made our workplace more efficient. We are so pleased with their commitment to finding the real problems, and their solutions to fix them. Dominick has been awesome – very responsive to our calls, and not happy until we’re happy. Thank you SADOS, Jon, and the team!

Cindy Schlossnagle
Keller Williams Columbia

When we moved our environment into the cloud we worked closely with SADOS. They were easy to work with and very responsive to our needs. They helped us navigate the intricacies of the AWS and perfected our network environment. Anyone looking to move their infrastructure to the cloud would be well-served by working with SADOS.

Donald Koch
South Mountain Creamery

Enforme used to host our own data-center. In doing so we had power costs, generator costs, cooling costs, hardware/warranty costs and many other costs that come along with hosting your own equipment. Now we have POP sites all over the world and double the resources at half the cost thanks to the cloud. Our cloud migration was one of the best decisions we could have made thanks to SADOS.

Eric Delente
Enforme Interactive

SADOS has been a great help. We contacted you to help migrate the Department of Justice, Office of Justice Programs to AWS Gov. Cloud. Their knowledge with cloud technology was an extreme help during this project. They prepared and created the infrastructure for this environment to allow future growth, fail over possibilities, and load balancing scenarios.

Chris Garver
UNISYS

Solid, experienced IT cloud transition partner specializing in moving traditional infrastructure environments to AWS and Azure. SADOS has the expertise and know how to help your company assess your current traditional infrastructure, formulate a transition plan and execute. In many cases, they can help you save thousands in monthly data center & support costs.

Walter Logue
Manitowoc

SADOS’ willingness to provide immediate support during a dire time was a godsend. Their team is not only genuinely invested in the success of their customers, but also highly qualified and more willing to do what it takes to provide a broad range of IT support services compared to others. They genuinely care about my business. All the other vendors I spoke to only offered to set up an appointment and wanted to discuss pricing right away. SADOS was the only company willing to do what needed to be done right away without hesitation. Direction.com is now where it needs to be thanks to SADOS.

Chris Kirksey
Direction Inc.