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Dominick Fair

Chief Technology Officer

What Is Included in Managed IT Services?

people on computer

At a time when change is the only constant, staying afloat in the ever-changing industry demands that you stay ahead of the curve. Your business can accomplish this by providing complete information technology support to your employees and clients using technical infrastructure services from a wide range of skilled associates who comprise a robust managed service provider (MSP). 

Your IT department should not become a problem or cause more difficulty for your company’s productivity because it keeps you from making money. On the contrary, offering managed IT services will increase the bottom line of any business, large or small.

In essence, you can outsource all necessary IT help to an outsourced team that provides an unlimited amount of expertise. Furthermore, they know about up-to-date best practices and techniques to keep businesses running. To help guide you, this article will explore what types of services you can expect from an MSP.

What Are The Types Of Managed IT Services?

MSPs are a service that comes to your aid, taking over some of the tasks you used to do yourself. The MSP team will handle day-to-day help and maintenance in an office setting while they supplement with remote monitoring for malware or troubleshooting programs accessed from cloud computing; this way, there’s less work on everyone’s plate!

Here are some of the main types of IT services an MSP can provide:

Procuring Equipment

Modern business enterprises require a continuous supply of computers, laptops, tablets, smartphones, and other digital devices. To minimize disruptions and “mismatches,” procurement services secure the hardware a company needs. In this capacity, a managed service provider would source, price, and arrange to purchase computers, laptops, tablets, smartphones, and other digital gadgets for a corporation. 

This specialized service would also ensure that a firm stays “ahead of the curve” by upgrading its technology hardware on time, not when it’s become unusably sluggish or outdated.

Data Center Support

Managed services are an IT support service designed to help a business strengthen, maintain, and in some cases, entirely rebuild its network with an emphasis on security and efficiency. Additionally, managed services can assist keep a firm’s data well-structured and safe by providing shared office drives to the legal documents, digital files, and more central databases for all digital records. 

A managed services provider can also provide businesses with data backup and recovery solutions, configure devices or storage media, and configure server resources.

Cloud Computing Services

Allocating necessary resources to their choice of cloud is an essential part for any enterprise that needs a flexible IT strategy. A managed service provider ensures that the building blocks are always available to use when you need them. Furthermore, your MSP can support your business by ensuring that all necessary components are reliable and efficient to run on a broad range of hardware, operating systems, programming languages, or other technological variables. 

data security can be handled by your managed IT services provider

By outsourcing management of these concerns, your firm gains “operational flexibility” along with better security options because you don’t have to worry about backups, monitoring optimization tools, or network load distribution if a consulting firm is available to do these things for you.

Operational Management And Monitoring

Since MSPs are experts in their specific industry, they can provide businesses with a comprehensive range of operational management and monitoring tools. 

Whether it’s routine system maintenance or something as complex as server migration, an outside consultant enables companies to increase their efficiency without some of the typical bumps along the way, saving time and money on labor and materials that go into keeping everything running smoothly.  


Managed service providers help businesses leverage browser-based, proprietary, and hybrid video and voice conferencing systems to allow employees, managers, clients, contractors, or even a company owner to stay reliably visible, audible, and connected through voice and video collaboration assistance. 

Managed service providers assist organizations in leveraging browser-based, proprietary, and hybrid video and voice conferencing systems to allow people to be visibly presentable while remaining in touch.

Mobile Devices

Wireless and mobility services are required for any business that does business away from its headquarters. Managed services keep internal networks of digital devices like smartphones operating correctly and seamlessly, whether it’s agents out in the field or a conversation with a supplier across the country. 

Managed services would also aid in using proprietary equipment such as modified tablets used on job sites to record work, create invoices, or take payments.

Data Security

The importance of data security is debatable, but it’s perhaps one of the essential tasks carried out by a full-service or support-based managed service provider. For example, an MSP team would track a firm’s network for problematic events, such as viruses, malware, ransomware, and prohibited file contents, and stop anything harmful from harming the system. 

They may also respond to automatically or manually triggered reports of malicious hardware use, theft, and other forms of harm.

Cost of Managed IT Services

If you’re looking for a managed IT solution provider, consider that adopting the managed approach may help you avoid many costly mistakes. For instance, businesses can save money on regular personnel costs because a managed services provider does not need employee benefits like health insurance and sick pay. Additionally, employees who work remotely and in the cloud do not require dedicated offices to complete their professional tasks, which is another common motivation for outsourcing.

Strategic business partnerships may help you save ongoing budget dollars by sourcing and purchasing discounted hardware during upgrades. When comparing in-house and contract managed IT services, this expenditure isn’t often considered, but it makes a significant difference.

It’s easy for a bottom-line-concerned business to examine suppliers carefully, but ultimately the usefulness and price of managed IT services must vanquish any remaining doubts. Moreover, in an ever-changing business climate, paying the same amount each month for IT services can significantly benefit a firm looking to expand because it assures predictability in the marketplace.

SADOS For Managed IT Services

SADOS is an MSP that offers clients many services and IT solutions that businesses need to ensure that their digital infrastructure is reliable and secure.

A well-managed service provider will help you:

  • Analyze your existing system of devices and services
  • Assess how well that meets your business needs today and in the future
  • Evaluate whether long-term strategies like shifting to more cloud-based features would add benefit to your business 
  • Discuss options for hardware upgrades with a trusted vendor who can sell you quality equipment at cost 

Gone are the days when working with an outsourced IT support company like this was seen as outlandish or extravagant. Today it’s an effective strategy for maintaining or growing your business technology without breaking the bank.

If you’d like more information on managed services, contact SADOS today!

Dominick Fair

Chief Technology Officer

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