Real-time IT Support
Fast IT support for issues big and small.
Get answers to your IT support issues with an initial response time of 12 minutes or less.*
Get a hassle-free managed IT quote!
Certified IT Experts
Ready to Serve You
Accessible, reliable technical support is just a click away with SADOS. With technicians available 24 hours a day, there’s no tech emergency that SADOS can’t handle.
Help Desk Support
Get answers 24 hours a day, 365 days per year from certified IT technicians ―and with 3 ways to get assistance including SMS texting, you can rest assured that every IT service requests can be addressed within minutes of your request.
We can even support employees with remote device management and software installation to ensure that your team has the tools they need to perform their best.
On-site and remote support
included in every plan
Our experts handle a range of technical issues from day-to-day troubleshooting to disaster recovery incidents. While most issues can be resolved remotely, it’s good to know there’s a team that can arrive on-site when needed.
Call in cavalry for:
- Trouble with email
- Device crashes
- New hardware procurement
Free IT Support Analysis
Our experience working with large, nationwide customers has shown us that while speed and reliability is paramount, so too is ROI. In our annual review of your current IT, we’ll offer a breakdown of cost-savings, your ability to scale and how we can optimize your business technology so you can continue to grow.
Rapid Response to Resolution
It’s time you passed on all those pesky team member requests
to someone else –or how about a team 🤔?
Can you help me connect to my VPN?
I can’t remember my password 😩
Can you create an email account for a new hire?
Is there an outage ⚡️ reported in the area?
I need to retrieve files from an AWS backup
My computer crashed.
Please help 😭
Remote Workforce Ready
As remote work roles increase in popularity, SADOS stands ready to support your team no matter where they are, anywhere, at any time of day.
With Remote Workforce (our proprietary remote desktop app) baked into our most popular plans, your employees can remote directly into the office, accessing servers, files and apps as if they were there.
Monitoring + Filtering
See what your workers are up to during the work day with active screen monitoring or if you prefer a proactive approach, limit distractions by restricting access to apps and websites.
Enhance your hybrid workspace with collaborative cloud tools from Microsoft and Google. As a direct partner, SADOS can help setup, maintain and optimize these services for your employees.
24/7 on-site support
While SADOS offers on-site support for locations nationwide, customers in these areas receive Priority Pass next-day support when available.