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After having many internet/wi-fi and phone issues for years at our office, SADOS has resolved them and made our work place more efficient. We are so pleased with their commitment to finding the real problems, and their solutions to fix them. Dominick has been awesome – very responsive to our calls, and not happy until we’re happy. Thank you SADOS, Jon, and the team!
Chief Operations Officer, Keller Williams
SADOS is always available for any IT need literally at any time (even at 5:30 at the end of the work day to fix a server issue). Their customer support is always available and super friendly, swiftly fixing any issues that we might have. On top of this, I have experienced maybe 1 issue with connectivity to their cloud services, and immediately their support team was online trying to fix my issues. If you’re looking for a no headache, no nonsense cloud solution for your organization, you can’t do much better. I feel particularly qualified to say that because I have worked alongside several IT and technology departments in the past.
Account Coordinator, DPR Group
It’s easy to provide a 5-star review! SADOS staff are always 100% professional, timely, and skilled. Moreover, their customer service skills/interpersonal skills are unparalleled! Can’t recommend them enough!
Senior Product Manager, GovernmentCIO
Excellent support provided by an incredibly knowledgeable, efficient, and friendly team. I’ve tried my best to stump them, and they have always come through!
Richter & Company
Jon and everybody on the SADOS were extremely helpful in identifying weak points in our IT infrastructure and overhauling them. Our small non-profit had our network and phone services taken over by SADOS’ solutions, and we couldn’t be happier. High quality work was done quickly with great customer service. They’ve been in close contact throughout the whole transition and have been a great help. I would heavily recommend SADOS for any IT needs your business might have.
Software Engineer, OMNI Federal
I want to first say that I have been searching for a good company for my IT needs for a while. After looking at a few of the choices in our area, we opted to go with SADOS and their team for our server/network upgrades and we couldn’t be happier. Impressive work ethic from the entire team. I would definitely recommend them to anyone seeking not only IT services, but great customer appreciation. We look forward to a lasting partnership as we move forward.
Business Development, InformedIQ
They respond fast and we have not presented them with a problem they could not fix. We highly recommend them!
Partner - Hogan Lovells
SADOS deserves 10 stars. Why you may ask? After a year of trying to resolve our complex server and network issues, SADOS took over and has hands down been the most effective support and protection team that I could ask for.
Director of Engineering, BillionToOne
The team at SADOS is hands-down the best you’ll ever come by. They came to the rescue when I had IT issues, were able to solve the problem AND fix it in much less time than I had imagined. If you need someone for any server help, AWS, cPanel, FTP, Security, Websites, etc., then these are your guys. Honest, trustworthy and professional. Jon and Nick, thank you all again so much.
The team at Sados reorganized our entire network, storage and server systems that were in shambles when they arrived. Since then they have been remarkably responsive and helpful with all aspects of keeping our hardware and network working smoothly and productively. Our down time due to IT problem has been virtually eliminated and any small problem that happen to pop up are immediately solved via their virtual tie in with very little wait time. I can’t say enough good about this company, it’s team and the general work ethic they all exhibit.
President, Catoctin Construction
The network in our print shop had evolved organically over the years into cables running along walls, through multiple hubs plugged into hubs and a work station acting as a server.
The SADOS team installed 24 (in wall) network drops , a real server, battery backup, updated all our computers to Win 10, solid state hard drives and installed and verified all the drivers and software for our equipment. Our workstations access our presses, wide format and dye sub printers, automated equipment such as the slitter/creaser/cutter etc., and our network is secure. Even though there are only 4 of us in the shop, we rely on seamless, robust network performance as well as rapid, efficient response to issues, which are now few and far between.
Owner, Minuteman Press
Wow, this is some of the best customer service I’ve ever seen!!! I called looking for an obsolete computer cable (Dell from way back in the mid-2000’s) and despite it being after business hours on Friday, Jon answered and volunteered to drive to their location in downtown and look for the cable I needed to complete my setup and without a charge!! I was already super impressed but then, Jon surprised me by offering to drive an entire bag of cables and drop them at my location which he did effortlessly. As a small business owner in downtown Frederick, I appreciate this level of customer service SO SO MUCH and even more so when it’s freezing cold and I don’t have to brave the single temp windchill digits to hike up 5 blocks to their location.
I will be recommending SADOS for all my friends looking for amazing customer support and a friendly smile to go along! Thank you for making my crazy Friday evening a million times better thank you for making small business in Frederick even more amazing!
Christin Lewin Photography
SADOS has been great. They currently host our servers in the cloud and provide our support for Diva Displays. They are always available and do whatever it takes to get the job done. incredible service.
Owner, Diva Displays
The guys at SADOS recently helped us create and launch our new website. They have been great at collaborating with us and we have gotten very positive feedback about our site. They were accessible, responsive and great to work with. Highly recommend them for their personalized service.
Owner, Wise Moves
SADOS has been incredible with our backlogged IT buildouts! They were knowledgeable from response to resolution mapping the project buildout and executing. We work with them to this day and will continue to do so.
Field Marketing Leader, IBM
SADOS is great! I believe their services are for larger companies however, they were happy to help with my minor issue. I am a one woman team running my own business, so my computer is essential. I had a problem with my computer and they helped without hesitation.
Jon and his team at Sados have provided outstanding IT support even on off hours and holidays. We have our phones, email, and internet thru them and service is superb!
HR Manager, Hometown Harvest
Excellent support service. We do have their services for one of our client in Washington, DC. Critical issue handled effectively resolved. CTO is very knowledgeable person and knows his subject.
Principal, SAP CV
I found the support I received from Dominick to be very helpful. He was very knowledgeable, easy to talk to, and also explained everything in detail as to why our server was intermittently powering off, and what my next steps are should this continue happening.
Production Manager, JTech
We have been with Jon and his team at SADOS for well over 7 years and even with their growth (with COVID) we are made to feel like we are their only client…very fast response times and always professional!
President, South Mountain
SADOS team is fantastic. We had problems with our servers and workstations so we called the hotline and their team had them working in no time. That’s great service!
Owner, Support Engineering
My experience was excellent! Emanuel and the team are very professional and very knowledgeable and were able to resolve all my technical issues. Thank you so much
Senior Product Manager, PickTrace